Welcome to THE
Carroll county
water authority

We will be closed on December 24th & 25th for Christmas, and on January 1st for New Year's Day. Regular hours will resume on December 26th and January 2nd.

Freezing Weather and Your Water Pipes

According to This Old House, frozen pipes pose several risks to homeowners, such as the following:
> Water supply disruption and inconvenience
> Potential flooding when pipes thaw
> Costly water damage to walls, floors, and belongings
> Expensive repairs or replacements of damaged pipes

Check out our Freezing Weather Tips for how you can protect your pipes now.

Please be aware that CCWA is not responsible for frozen or damaged pipes on the customer's side of the water meter (i.e. on private property).

Carroll County Water AUTHORITY

Carroll County Water Authority bills are due on the 10th of each month.  

Address:
556 Old Bremen Road, Carrollton, GA 30117

Mail To:
PO Box 739, Carrollton, GA 30112

Phone:
770.832.1277  

Fax:
770.830.8853

Email

To report an emergency, such as a water main break, call 770.832.1277, select Option 2, and listen to the prompts.

REQUEST SERVICE

PUBLIC NOTICES

NEWS & EVENTS

IMPORTANT NEWS!

2024 Water and Sewer Rate Adjustment


CCWA's water and sewer rate increase will become effective on the bills received after December 1, 2024. That billing cycle is reflective of water and sewer consumption for the service period from late October through late November. The service period dates will vary depending on your geographical area; the specific service period dates can be found on your bill.

Please refer to the FAQ document for additional details.

2025 FISHING PERMITS

Annual fishing permits and boat decals for 2025 are available at the CCWA main office Monday through Friday from 9:00 am – 4:30 pm. 2024 permits and decals remain valid through December 31, 2024.

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FLUORIDATION IN THE NEWS

With a recent federal court ruling and RFK's public comments regarding community water fluoridation, many people have questions about the current status and proposed changes to fluoridation. For more information, click the button below for an FAQ document regarding what fluoride is, why it is in our water, and possible future changes to the fluoridation practice.

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2024 CONSUMER CONFIDENCE REPORT

The 2024 Consumer Confidence Report for the Carroll County Water Authority available here. CCWA takes pride in distributing quality water safely and reliably to you and your family.

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BACKFLOW PREVENTION

CCWA maintains a Cross Connection Control (or Backflow Prevention) Program to protect the public potable water distribution system from sources of pollution (low hazards) or contamination (high hazards) flowing back into the water system.

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2023 Platinum Award - Snake Creek Water Treatment Plant

Carroll County Water Authority received the 2023 Platinum Award for 100 percent Safe Drinking Water Act compliance for the 2023 calendar year.

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SNAKE CREEK rESERVOIR REGULATIONS

View the Snake Creek Reservoir regulations regarding Permits, Buffers and Setbacks, Restrictions on Use of Reservoir, Regulations for Use of Reservoir by Owners of Certain Property Adjacent to Authority-Owned Property, Restrictions on Access, and Violation and Punishment of Non-Permitted User on Authority Property.

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