Public Notices

Important News!

Georgia Level 1 Drought Response Declaration Issued April 27, 2026

The Georgia Environmental Protection Division (EPD) has been monitoring climatic indicators and water supply conditions to assess drought and severity, as directed by the Drought Management Rule adopted in June 2015. As the entire state is under various classifications of drought conditions, EPD's Director issued a state-wide Level 1 Drought Response for public water systems that use surface water and/or groundwater. Level 1 is the least restrictive of Georgia's three drought response levels.

Drought Indicators Report April 2026

U.S. Drought Monitor


U.S. Drought Monitor (National Weather Service)
‍
Daily Precipitation Map (CoCoRaHS)

The state recommends that water utility customers begin reviewing their water consumption habits to aid in lessening overall water system demand. Some examples of ways to reduce your water use (and lower your water bill) are:

• Don't leave the tap running while brushing your teeth, shaving, washing dishes, and hand-watering plants.
• Regularly check for, and repair, leaks inside and outside your home - a small leak of 1 gallon per hour can waste nearly 750 gallons of water in a month, and a leak of 1/4 gallon per minute (such as a leaking toilet) can lose over 10,000 gallons in a month.
• Only water your landscape when necessary and adjust sprinklers so only your lawn is watered - not the house, sidewalks, or street.
• Run full loads of laundry and dishes to get the most out of your appliances with the least amount of water.
• Make sure not to overflow your swimming pool when adding water.

More water conservation information is available at https://epd.georgia.gov/watershed-protection-branch/water-conservation.

As a reminder, under a Drought Response Level 1, general landscape watering may be done between 4 pm and 10 am each day, and the following activities may be done at any time of day:

• Irrigation of personal food gardens may be done at any time of day;
• Irrigation of new and replanted plants, seed, or turf may be done at any time of day for 30 days after installation;
• Drip irrigation or irrigation using soaker hoses may be done at any time of day; and
• Handwatering with a hose with automatic cutoff or handheld container may be done at any time of day.

CCWA will continue to provide updates as the Georgia EPD monitors environmental conditions and determines the next steps with regards to removal or escalation of the appropriate drought responses.

‍
New Water and Sewer Rate Adjustments Effective December 2025

CCWA's rate increase became effective beginning with the bill you receive after December 1, 2025. This billing cycle will be reflective of water and sewer consumption for the service period from late October through late November. A Questions & Answers document outlining the rate changes is available HERE.

New Water and Sewer Connection Charges Effective September 1, 2025

CCWA's new water and sewer connection charges became effective on September 1, 2025.

Please refer to the Notice for more details.

Lead Service Line Inventory, October 2024

The U.S. Environmental Protection Agency (US EPA) and the Centers for Disease Control and Prevention (CDC) both agree that lead is a toxic material that is harmful to children even at low exposure levels. Lead is not usually found in source water or in the chemicals used for treating drinking water.  If lead is found in drinking water, the source is typically due to the corrosion of household fixtures, plumbing, and water service lines that the water flows through on the way into the residence.  The largest source of lead in drinking water today is from the use of lead service lines that were primarily installed during the late 1800’s through the 1940’s. The 1986 Safe Drinking Water Act Lead Ban required the use of lead-free pipe, solder and flux and ended the use of lead for residential and non-residential piping or plumbing.

In 1991, the US EPA promulgated the Lead and Copper Rule (LCR) which set enforceable standards on drinking water systems to control lead and copper contamination in the drinking water.  The EPA has revised the regulation in 2000, 2007, and 2021. The Lead and Copper Rule Revisions (LCRR) of 2021 require all Community Water Systems, such as the Carroll County Water Authority (CCWA), to submit an Initial Service Line Inventory to include the identification and notification of all known or potential lead service lines to include all water service lines regardless of ownership by the water system or the customer.

GA EPD requires that all service lines be identified as non-lead or requiring replacement and all service lines installed prior to December 31, 1989 to be individually identified by material with the source of the information recorded. Carroll County Water Authority utilizes a split ownership piping arrangement with the customers.  CCWA owns the service line up to the individual meter and the customer owns the service line from the meter to the residence.  Under the LCRR, the overall service line must be identified as lead, galvanized requiring replacement (GRR), non-lead, or unknown. If the line is found to be lead, galvanized requiring replacement, or unknown, the service line is categorized as requiring replacement and the customer must be informed within 30 days of the October 16, 2024 compliance date.  A replacement schedule and repeat assessments and notifications must be made until all lines are deemed non-lead.

‍Carroll County Water Authority successfully submitted the Lead Service Line Inventory for our system and is pleased to announce that all service lines were found to be non-lead.   No service lines in our system require replacement due to the LCRR.

‍The list of CCWA’s service line inventory in alpha-numeric order by address is available online here.

CCWA wishes to thank all of our valued customers for their assistance in completing this project.

eBilling and Bank Draft

Carroll County Water Authority bills monthly. Bills are due on the 10th of each month. Sign up for eBilling or the Bank Draft Program today or Contact Us weekdays from 8:00 am to 5:00 pm at 770.832.1277 (select option 2 followed by option 4) for more information.

2024 Platinum Award - Snake Creek Water Treatment Plant (9 Consecutive Years!!!)

Carroll County Water Authority announces that it has received the 2024 Platinum Award from the Georgia Association of Water Professionals. The prestigious Platinum Award is given in recognition of complete and consistent Safe Drinking Water Act permit compliance during each calendar year for at least five years.  Carroll County Water Authority and its suppliers conduct over 8,000 tests for over 100 compounds annually, and all testing and constituent levels were found to be in compliance with the United States Environmental Protection Agency.  CCWA’s qualified, professional employees are dedicated to serving our community with safe, quality drinking water every day of the year.

Cigna Transparency in Coverage

Cigna Transparency in Coverage Link
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.